The little AVG quilt looking icon on my taskbar has turned grey, what does this mean and what do I have to do to fix it?



Don't panic, it simply means that your AVG virus information database is out of date and needs to be updated. In order to ensure that your AVG is providing the maximum amount of antivirus protection, your AVG Free System must be kept up-to-date.

AVG normally checks for updates each time you connect to the Internet but you can do a manual update yourself. AVG is usually setup to do a system scan at 5:30pm each night.
It can take a little while do scan depending on how many files you have on your harddrive.

There are 2 ways that you can update your AVG.

AVG will download the appropriate update file and will perform the update for your AVG system.  

The first way is to do the following:

1. Verify and update your computer's time and date, AVG uses this info to determine if you have the correct files.

2. To open the Control Center, click on the AVG Free (big quilt looking icon) button on your desktop


3. click on the "check for updates" button

4. A pop up window will appear click on the "Internet button"

5. If AVG finds an update it will let you know and will tell you an Update is Available.
click on the button to start the download. The window shown below will pop up and the downlaod metre will start filling up letting you know the progress of the update.
When it has finished it will close itself and then install the updates automatically for you.
(if you get a timeout error try again)

That's it for this way you have now updated AVG.

The second way is just as easy as the method above.

1. Right click on the little icon at the bottom right corner on your windows taskbar
(the one shown below that I have put the red square around)

 
2. Now left click on the "Check for Updates" name (highlighted in grey)
Now just follow the steps from step 4 above in the first section.

You may need to do this a couple of times just to be sure that you have all updates.
When you see the following (shown below) you are all up to date.
Now that wasn't too hard was it! Now give it a go yourself.